PRIVACY POLICY

This Privacy Policy explains how PR IT, Aerøne brand, with its registered seat at Nevesinjska 12, Vranje, Serbia, company registration number 68209331, tax number 115241096, activity code 4791 – retail sale via mail order or via Internet, collects, uses, stores, and protects personal data of customers who visit or make purchases on the theaerone.com website. For any questions related to personal data processing, customers may contact us at support@dashboardao.com or by phone at +1 585 466 0277.

By accessing or using theaerone.com, or by placing an order, the customer confirms that they have read, understood, and agreed to this Privacy Policy.

We collect only the personal data that is strictly necessary to process orders, provide customer support, and fulfill our legal and accounting obligations. The data we may collect includes the customer’s full name, delivery address, email address, and phone number where required for delivery purposes. No customer account is created, as all purchases are made in guest mode.

Payment information such as credit or debit card details is processed exclusively by our secure payment processor, CorvusPay. PR IT does not store, process, or have access to complete payment card information at any time. Card data is entered directly into the CorvusPay secure payment system and is protected in accordance with PCI DSS Level 1 standards and applicable security protocols.

Personal data is used solely for the purposes of processing orders, arranging delivery, handling refunds or complaints, complying with legal obligations, and communicating with customers regarding their purchases. We do not use customer data for unsolicited marketing, profiling, or automated decision-making.

Personal data may be shared only with third parties strictly necessary for order fulfillment, including CorvusPay for payment processing and delivery companies responsible for transporting the package. No other third parties receive customer data, and personal information is never sold, rented, or disclosed for commercial purposes.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, tax, and accounting requirements. Certain transaction-related data may be retained for the period required by law, even if the customer requests deletion, where such retention is legally mandatory.

Customers located in the European Union or European Economic Area have the right to request access to their personal data, request correction of inaccurate data, request deletion of personal data where legally permitted, request restriction of processing, or object to certain forms of data processing. Requests may be submitted by email to support@dashboardao.com. We will respond within a reasonable timeframe and in accordance with GDPR requirements.

PR IT implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. While we take all reasonable steps to safeguard customer information, no method of data transmission over the Internet can be guaranteed to be completely secure.

This website may contain links to external websites or services that are not operated by PR IT. We are not responsible for the privacy practices or content of such third-party websites, and customers are encouraged to review their privacy policies separately.

PR IT reserves the right to update or modify this Privacy Policy at any time. Any changes become effective upon publication on theaerone.com. Customers are encouraged to review this Privacy Policy periodically to stay informed about how their data is protected.

This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Serbia. By continuing to use theaerone.com or by completing a purchase, the customer confirms acceptance of this Privacy Policy.